MetroPCS Support Tickets All Reviews

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MetroPCS Reviews

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  • PAYMENT



    PHONE SERVICES HELLO MY ISSUE IS THAT MY EX PAID FOR MY PHONE BILL IN NOVEMBER 2016 & HE PAID WITH HIS CREDIT CARD SO NOW WE BROKE UP. HE CALLED HIS CREDIT CARD COMPANY TO REVERSE HIS PAYMENT & NOW MY PHONE & MY DAUGHTER PHONE IS OFF. METRO JUST TURNED IT OFF ON JANUARY 10, 2017. WHAT CAN I DO TO LET METRO KNOW HE IS A FRAUD & HE TALK TO A CUSTOMER SERVICE REPRESENTATIVE. THEY HAVE HIS VOICE RECORDED. PLEASE HELP More...
    (Mobile Phones)
  • CUSTOMER SERVICE



    Purchased Samsung Galaxy Indulge 4g with poor reception and garbled phone calls. Paid to get a new one (with much aggravation) and in the meantime, my current bill payment cleared my bank on 9/28, due 9/29. My phone got cut off "due to nonpayment" (what???!!!) and then you can't talk to anyone, even from another phone. Had to return to store for them to call. Then, because it was taking a little time to resolve, the man said he could not wait and he needed his phone back!!! WHAT??? I was warned about your customer service problems and should have listened before I... More...
    (Mobile Phones)


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